Privacy Policy

At 5Gringos Casino ("we", "our", or "us"), protecting your personal data remains a core commitment. This Privacy Policy explains our approach to collecting, using, retaining, and securing your information when you access or interact with the 5Gringos casino platform.

By accessing our platform, you accept the practices described in this policy. If you do not agree with these terms, please discontinue using our services.

1. Data We Collect

We collect certain categories of information to maintain platform functionality and improve your experience.

1.1 Data You Provide Directly

You may voluntarily submit information when you:

• Register for an account
• Contact our customer service team
• Subscribe to newsletters or promotional communications

This data may include:

• Identification Data: Your name or chosen username
• Contact Data: Email address
• Account Data: Login details, encrypted password, personal preferences
• Correspondence Data: Messages, comments, or support requests

1.2 Data Collected Automatically

When you browse the 5Gringos platform, we automatically capture:

• Technical Data: IP address, browser type, device model, operating system
• Behavioral Data: Pages accessed, duration of visits, source URLs
• Cookie Data: Saved preferences and navigation habits

1.3 Aggregated Data

We may process anonymized or aggregated information for statistical and performance analysis. This data cannot identify you personally.

2. How We Collect Data

We obtain information through:

• Direct interactions (signup forms, emails, support chats)
• Automated technologies (cookies, analytics tools)
• Trusted external services such as analytics or affiliate platforms

For additional details about cookies, please consult our 5Gringos Cookies Policy.

3. How We Use Your Data

We process your data exclusively for legitimate purposes, including:

We will not process your data for unrelated reasons without prior notification.

4. Data Sharing Practices

5Gringos does not sell or rent your personal data.

We may disclose information only:

• To trusted service providers (hosting, analytics, marketing partners)
• To affiliate platforms for referral tracking (non-identifiable data)
• When required by law or regulatory authorities
• During corporate restructuring or acquisition (with prior notice)

All partners must comply with GDPR or equivalent data protection standards.

5. Registration and Age Restrictions

5.1 Account Registration

Account creation is optional. You may request account deletion at any time by reaching out to our support team.

5.2 Minor Protection

The 5Gringos platform is intended for users aged 18 or above (or the legal gambling age in your jurisdiction). We do not knowingly collect data from minors. Any such data identified will be removed immediately.

6. Cookies and Tracking Technologies

We utilize cookies to:

• Maintain secure login sessions
• Analyze traffic and platform engagement
• Improve navigation and site performance
• Display relevant promotional offers

You may manage cookie preferences through your browser settings. Disabling cookies may restrict certain features and 5Gringos access capabilities.

7. Your Data Protection Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

Submit requests through our customer support. We aim to respond within 30 days.

8. Data Retention

We retain personal data only as long as necessary to achieve the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.

9. Security Protocols

We employ comprehensive security measures, including:

• SSL/TLS encryption
• Restricted internal data access
• Secure password storage
• Ongoing security monitoring

While we prioritize security, absolute protection cannot be guaranteed for any online service.

10. Third-Party Links

Our platform may contain links to external websites. We bear no responsibility for their privacy practices. We recommend reviewing their policies before submitting any personal information.

11. International Data Transfers

When data is transferred outside your country or the European Economic Area, we implement appropriate safeguards, such as standard contractual clauses.

12. Policy Revisions

We may update this 5Gringos Privacy Policy to reflect legal, technical, or operational changes. Updates will be published on this page with a revised date.

13. Contact Us

For questions about this Privacy Policy or our data handling procedures, please contact our support team. You also have the right to lodge a complaint with your local data protection authority.