Terms and Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the 5Gringos casino platform. By browsing or interacting with the Platform, you agree to comply with these Terms. If you do not accept them, please stop using the Platform immediately.
5Gringos Casino is an online gaming platform providing access to games, promotional offerings, and related services operated by licensed third-party software providers. We do not operate land-based gambling venues.
2. Definitions
Platform – The 5Gringos Casino website and all connected subdomains
User / You – Any individual accessing or interacting with the Platform
We / Us / Our – 5Gringos Casino and its operating company
Content – All text, images, graphics, promotions, and materials available on the Platform
Account – A registered user profile at 5Gringos Casino
Services – Games, promotions, offers, and customer assistance provided through the Platform
3. General Terms of Use
3.1 Eligibility Criteria
You must be at least 18 years old, or the legal gambling age in your region, to use 5Gringos access. By using the Platform, you confirm that you meet this requirement.
3.2 Legal Compliance
It is your responsibility to verify that online gambling is lawful in your country or jurisdiction. 5Gringos Casino accepts no liability for users accessing the Platform from regions where gambling is restricted or prohibited.
3.3 Information Accuracy
We strive to keep all information accurate and up-to-date. However, promotions, offers, and game conditions may change. Users are encouraged to review the latest details directly within their account.
3.4 Account Responsibility
You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
4. Registration and Account Usage
To access full features, you must create an account. During registration, you agree to provide accurate and complete information.
We reserve the right to:
- Verify your identity (KYC procedures)
- Suspend or close accounts containing false or misleading information
- Restrict access if fraud or abuse is suspected
Only one account per person is allowed.
5. Bonuses and Promotions
All bonuses and promotions at the 5Gringos casino platform are subject to specific terms, including wagering requirements, maximum bet limits, and expiration dates.
By claiming a bonus, you agree to:
- Follow the stated promotion rules
- Complete wagering requirements before withdrawing
- Accept that promotions may be modified or cancelled
Abuse of promotional offers may result in forfeiture of winnings.
6. Deposits and Withdrawals
Deposits and withdrawals are processed using approved payment methods. Processing times and limits depend on the selected method and account verification status.
We reserve the right to:
- Perform additional verification before processing withdrawals
- Decline transactions suspected of fraud or chargeback abuse
All financial transactions must comply with anti-money laundering regulations.
7. Responsible Gambling
5Gringos Casino promotes responsible gambling and provides tools such as:
- Deposit limits
- Self-exclusion options
- Session reminders
If gambling stops being enjoyable, we encourage users to seek professional help. 5Gringos does not provide counseling services.
8. User Conduct
Users agree not to:
- Use the Platform for illegal purposes
- Attempt to manipulate games or systems
- Upload malicious software or scripts
- Harass staff or other users
Violation of these rules may result in account suspension or termination.
9. Intellectual Property
All content on the Platform, including design, text, logos, and software, is the intellectual property of 5Gringos Casino or its licensors.
You may not copy, distribute, or reproduce any content without prior written permission.
10. Disclaimers and Limitation of Liability
10.1 No Guarantee of Winnings
All games involve chance. 5Gringos Casino does not guarantee winnings or specific outcomes.
10.2 Platform Availability
We strive to keep the Platform accessible but do not guarantee uninterrupted or error-free service.
10.3 Limitation of Liability
To the fullest extent permitted by law, 5Gringos Casino is not liable for indirect losses, loss of profits, or damages arising from use of the Platform.
11. Privacy and Cookies
Your personal data is handled in accordance with our Privacy Policy and Cookies Policy. We do not sell or trade personal information.
12. Changes to These Terms
We may update these 5Gringos Terms and Conditions at any time. Changes take effect immediately upon publication on this page. Continued use of the Platform constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by applicable international laws and the jurisdiction under which 5Gringos Casino operates. Any disputes shall be resolved in accordance with those laws.
14. Contact Information
If you have questions regarding these Terms and Conditions, please contact customer support through the Platform.